BP in Sun Prairie, WI Open now

Reviews about BP

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  November 19, 2019, by Caryn Kindkeppel
  DO NOT BUY GAS HERE!!! Terrible customer service and overcharged--I got gas here the other day, and was charged for the premium gas ($4.05) instead of the regular ($3.60) that I had selected on the pump outside. I didn't check my receipt until I got home, and then I called right away to report it. My first call to them, the young clerk on the phone said there had been another complaint from a different customer about being charged for the wrong gas. After 2 more calls to the manager, she claimed that she looked at the video of me pumping gas, and although she couldn't tell which grade I had selected, she told me basically that I was wrong, and she wasn't going to fix it. Many years ago, I accidentally chose the wrong gas at the pump, and so I ALWAYS look closely before I select it. I know I chose the right one. They are not acting reputably! Now I'm a VERY unhappy customer, and all over less than $6. Thank goodness my car's tank isn't larger, or it would have been even more money!